Part-Time Job Wake Forest at Walmart E-commerce | Part Time Job

Company Walmart E-Commerce
Location Wake Forest, NC
Job Type Part Time
Posted On
Salary $26 - $34

Part-Time Opportunity in Wake Forest, NC

Position: Live Chat Support Specialist - On-site (Part-Time, based in Wake Forest) Hiring Organization: Walmart E-Commerce Location: Wake Forest, NC

Pay: $26-$34/Hour (approx. $35.9k/Year) Benefits: Eligible part-time team members may receive select benefits. Stable part-time work with a friendly Wake Forest team and clear expectations.

Responsibilities

This part-time position centers on your professional skills within the Customer Service And E-commerce space in Wake Forest.

  • This part-time role in Wake Forest is an excellent opportunity for professionals skilled in relevant skills.
  • Our Walmart E-Commerce part-time team in Wake Forest, NC is growing.
  • Benefit from working part-time in Wake Forest, a key hub for the Customer Service And E-commerce industry.


About Walmart E-Commerce

Walmart.com is one of the fastest-growing online retail platforms in the world. As we continue to innovate the digital shopping landscape, our Live Chat Support team acts as the silent, rapid-response heroes for our digital guests. We believe in providing our in-person tech-support teams with intuitive software, a highly collaborative physical environment, and the tools required to operate seamlessly from our secure contact center.

A Timeline of Your Office Day

  1. 8:00 AM - System Log-In & Huddle: Arrive at the contact center and log into your secure desktop at your dedicated workstation. Join a brief, positive in-person huddle with your team lead to review new e-commerce promotions and daily goals.
  2. 9:00 AM - Multi-Chat Navigation: Enter the active chat queue. You will seamlessly manage 2 to 3 simultaneous text-based chats, assisting customers with password resets, cart errors, and promo code applications.
  3. 12:00 PM - Logistical Troubleshooting: Dive into complex inquiries. A customer needs to intercept a package currently in transit; you utilize our digital logistics dashboard to reroute the shipment silently and efficiently while keeping the customer updated via chat.
  4. 3:30 PM - Quality Assurance & Wrap Up: Finish your shift by ensuring all digital tickets are properly closed, categorized, and documented to help our IT teams identify website bugs, contributing to a flawless user experience.

Qualifications and Benefits

This 100% on-site role requires lightning-fast typing speeds (60+ WPM), impeccable grammar, and the ability to multitask effectively across multiple computer monitors. You must thrive in a fast-paced, collaborative office workspace. Walmart offers a premium, high-end hourly salary for chat specialists, along with comprehensive Day-1 medical benefits, a 10% associate discount, and paid time off.

Frequently Asked Questions

How much does the Job Wake Forest at Walmart E-commerce | Part Time Job position pay at Walmart E-Commerce?

This role offers a pay range of $26 - $34. Actual compensation may vary based on experience, shift, and location within Wake Forest.

Where is this Job Wake Forest at Walmart E-commerce | Part Time Job job located?

This position is based in Wake Forest, NC. Walmart E-Commerce has facilities throughout the region, but this specific opening is in Wake Forest.

How many hours per week is this part-time Job Wake Forest at Walmart E-commerce | Part Time Job role?

Part-time positions at Walmart E-Commerce generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.

Do Walmart E-Commerce employees get discounts?

Yes, Walmart E-Commerce associates enjoy employee discounts and other perks. Exact discount details and eligibility are provided during orientation.

What qualifications do I need for this Job Wake Forest at Walmart E-commerce | Part Time Job role?

Most Job Wake Forest at Walmart E-commerce | Part Time Job positions at Walmart E-Commerce require a high school diploma or equivalent. Specific experience requirements vary by role. Check the full job description for details.

How do I apply for this Job Wake Forest at Walmart E-commerce | Part Time Job position in Wake Forest?

You can apply directly on this page by clicking the 'Apply Now' button. The application process is quick and typically takes just a few minutes. Walmart E-Commerce reviews applications on a rolling basis.

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